Mitek Systems Union Elections

The case of Mitek Systems

Mitek is a technology company specializing in digital identity verification through artificial intelligence. Having a client from your own industry is always rewarding. But when it’s a company as prestigious as Mitek - listed on NASDAQ and with over 30 years of experience - it’s also a challenge full of valuable lessons.

Mitek has around 100 employees in Spain. Based in Barcelona, the company needed to organize union elections with very little notice. Electoral processes for selecting employee representatives, staff delegates, and works councils are especially sensitive. At Kuorum, we handle these projects with the utmost care, ensuring compliance with all applicable regulations. Thanks to our extensive experience, we can launch the service in record time, which is why Mitek decided to trust us.

Our client

Advising HR and the electoral comittee.

It’s important to note that while the HR department is often tasked with finding a viable solution for online voting in union elections, the electoral committee ultimately decides on the methods to be used. For this reason, Kuorum provides as many demo sessions as necessary to address all questions and concerns.

Once all legal aspects are analyzed and all technical and operational questions are resolved, the client gathers employee data to create the electoral register. Online voting for union elections can take place in a single day or over several days. Keeping the electoral committee and supervisors informed throughout the process is crucial. From the admin accounts on our platforms, all parties involved in overseeing the elections can easily access information about participation rates. They can also filter out voters who have yet to cast their ballots and send reminders to boost turnout.

"We needed a secure and user-friendly tool"

Providing technical support to the electoral committee and voters

Another important factor to consider is the possibility of combining online and in-person voting. In such cases, our system integrates with the in-person voting register to prevent duplicate votes, prioritizing the channel chosen by the client. Additionally, since many employees vote from geographically distributed centers or even from home, Kuorum offers a dedicated phone line for resolving issues or allowing voters to cast their ballots over the phone if they lack internet access.

Automatic and auditable vote counting

Vote counting is one area where online voting offers significant advantages over in-person voting, as it is automated and eliminates human intervention. Just seconds after the vote closes, provisional results are available, and within minutes, an official results report is ready to be submitted to the public registry.

Union elections are one of Kuorum’s areas of expertise. If you want to safeguard your employees' well-being while offering them a comfortable, secure, and transparent voting experience, contact us and we will advise your team with no strings attached.