Mitek is a technology company that specializes in digital identity verification through artificial intelligence. Having a client in this sector is always rewarding but when it is a company as prestigious as Mitek, listed on NASDAQ and with more than 30 years of experience, it is also a challenge full of opportunities to learn.
The company had to organise their union elections on short notice and the electoral processes for the election of workers’ representatives, personnel delegates and works councils are especially sensitive processes. At Kuorum we take care of these projects with extreme caution and precision, complying with the legislation that applies to each client. Thanks to our comprehensive experience, we are able to start the service in record time. That is why Mitek decided to trust us.
We Advise the Human Resources department and the Electoral Board
It must be taken into account that, although in many cases the Human Resources department is in charge of finding a viable solution for telematic voting in union elections, the Electoral Board is the one that has to make the final decision on the means to be used. Therefore, at Kuorum we prepare demo sessions with the client as many times as necessary until all doubts are resolved.
We Take Special Care of the Legal Aspects to Avoid the Vote Being Contested.
Once all the legal aspects have been analysed and all technical and operational doubts have been resolved, the client collects the data of the employees for the preparation of the labour census. Online voting in union elections can take place on the same day or over several days and it is important to keep the Electoral Board and the auditors informed at all times about the evolution of the process. From the administrator accounts of our platforms, all the actors involved in the supervision of the elections can easily access information on participation rates. In addition, they can filter out voters who have not yet exercised their right to vote and send them reminders, thus achieving higher participation rates.
We Provide Technical Support to the Electoral Board and Voters
Another important aspect to take into account is the possibility of combining online voting with in-person voting. In these cases, our system coordinates with the census of face-to-face votes to prevent votes from being duplicated, giving prevalence to the channel that the client chooses. In addition, as many employees vote from geographically distributed centres or even from home, at Kuorum we provide the voter with a phone support service to solve incidents or even give them the chance to exercise their right through a call, for instance, in the event that they do not have an internet connection.
Automatic and Audit-able Counting
Counting is one of the procedures in which telematic voting offers more advantages over voting in person, since it is carried out automatically and without human intervention. Only a few seconds after closing the vote, provisional results are obtained and just a few minutes later a results record that is valid to be presented at a public registry office.
Union elections are one of the processes we specialise in at Kuorum. If you want to take care of the health of your employees while offering them a comfortable, secure and transparent voting experience, contact us and we will advise your team.