Since being established in 1953 the AECC has worked its way up to be one of Spain?s top nonprofits in terms of community backing and total impact. They are a leading force in the fight against cancer and are driving Spanish society towards decreasing the impacts of the disease for both people living with it and families having been affected by it. However in a similar vein to many assembly ran organisations during the lockdown, it struggled to find a practical and legal way to have all its members, who are scattered across Spain and a few even throughout Europe, vote during their upcoming AGM. With no end to the pandemic in sight and after already having postponed their national council elections multiple times they reached out to several e-voting providers, Kuorum being one of them.
Large Scale e-Voting
With a membership count totaling at around 109.000 members, AECC needed to find a provider that could cope with the large amount of volume related strain that amount of concurrent voters would have on the system. Having worked with local governments in the past, Kuorum holds a vast amount of experience when it comes to large voter counts, be it in terms of hardware: having the servers in place to cope with the vote; or in terms of maximising voter turnout: making the vote as accessible as possible to as many people as possible. With the capable servers already in place, Kuorum’s workaround to maximise the number of voters was to dedicate a full 2 hours to the voting proceedings. Alongside signing up for the premium service meant that the helpdesk was on hand to respond to any potential queries, or voter struggles.
Legally Valid Online Voting
The larger the election, the more likely it is that there is someone who would want to tamper with the results. This is the reason we are yet to see large scale e-Voting throughout general elections. With 109.000 members the legal validity of the vote was of upmost importance to the AECC as voter fraud was a potential issue. The solution we offered involved using a 2-factor-authentication system which provides the same amount of security that is needed to log in to a bank account in Europe. The most common way we approach this is by having the email address and phone number provided for each voter in the census. When they receive the email and click on their voting link that is the first step of their verification process, they will then be asked to input a code that was sent to their mobile device, therefore providing the second step of the verification process. It is a perfect balance of voting security and voter accessibility.
Smooth Voting Experience
We were given a month to prepare for the vote, which is a very generous amount compared to some cases. This resulted in an overwhelmingly smooth voting experience with very few issues being raised with our helpdesk team. Few issues often means happy voters, and happy voters lead to a happy client; so we look forward to having AECC back and voting with us very soon. If you’re looking for a platform that provides legal and effortless online voting then feel free to contact us, and we’ll be in touch with an offer that suits your needs.